Working with HealthConnex has been a great experience for our organization. The [HealthConnex] team are quick to respond, solution focused, and genuinely easy to work with.We love how user friendly and customizable the system is. It adapts to our needs rather than forcing us to adapt to it. The team has also been incredibly receptive to feedback and has implemented many of the features we’ve requested, which speaks volumes about their commitment to customer partnerships. We’ve just started using MyAudits and are already excited about the value it’s bringing. We’re very happy with HCX and appreciate the strong partnership we've easily built.
Jade Fellows, RN, BSN, IPCO, SWOC Director of Orientation - Prestige Healthcare Management
We’ve had a very positive experience with HealthConnex. I truly love the app. From an IPAC perspective, it allows me, as CNO, to monitor all of our homes at a glance and quickly see what’s happening across the organization. That level of visibility is incredibly valuable. The integration with PCC has also been a significant benefit. Having systems that speak to each other improves efficiency and supports better oversight. I can’t say enough about the audit side of the platform. We’ve used it for program evaluations, monthly reporting, compliance audits, and quality improvement initiatives. It’s simple to use, adaptable to our needs, and has helped streamline so many of our processes. We’ve even implemented the QR code feature to make audits more accessible and user-friendly for staff.
The support team has been excellent. Any enhancements or adjustments we’ve requested have been handled in a timely and responsive manner. Overall, HealthConnex has become an important tool in supporting oversight, accountability, and quality improvement across our homes.
Lisa Davis RN, BBA Chief Nursing Officer - Primacare Living Solutions
We just recently had an outbreak in our home and HealthConnex was super helpful for me and kept me super organized! We implemented it at the perfect time.
Stephanie Genovese, RPN IPAC Lead - Hellenic Care for Seniors (Toronto)
With HealthConnex, you become proactive - greatly increasing your staff's ability to detect and respond to infections before they spread. The improved communication has been especially helpful across the entire enterprise - saving infection control leads on average 10 hours of administrative tasks per month. Allowing for more time on the floor ensuring infection control standards are met.
Bryan Morris VP Clinical Services - Sapphire Health Services
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